Articles

What is an SSL certificate and why does it matter? An SSL certificate encrypts the connection between a visitor's browser and your site, so passwords, card numbers and...
Why does my SSL certificate show fewer than 365 days? If you're on the free SSL every account gets by default, this doesn't apply to you — skip to the note below. This is...
How to redirect HTTP to HTTPS with .htaccess This forces every visitor to the encrypted version of your site, even if they type or link to the plain http://...
How to tell if your site has been compromised Most infections don't announce themselves — they show up as small, odd symptoms before anything looks obviously...
How to clean up a compromised site Cleaning up is only half the job — if the door that let the infection in stays open, it comes back. Work through...
How to activate and install a paid SSL certificate Every domain here already gets a free certificate automatically — see what an SSL certificate is. This page is only...
Why your IP gets blocked by the firewall (and how to avoid it) The server firewall counts failed attempts and, after a few, cuts off that address. It is not punishment or...
How to find your public IP address (and why we ask for it) When support asks for "your IP", we mean the address your connection presents to the internet. That is what the...
Your server IP on a blocklist: how to tell and how to get off A blocklist — the older name is blacklist — is a public register of IP addresses caught sending spam. Mail servers...
Personal data protection: what applies to your website If your site has a contact form, a newsletter, a client area or a shop, you are processing personal data. This...
I bought an SSL certificate and it has not activated: domain validation You bought an SSL certificate, you paid, and the padlock still has not appeared. It is the most frequent question we...
How to tell whether an e-mail really came from us A fake message pretending to be your hosting provider is the most common attack against accounts like yours — and...
Selling online: PCI, card data and what shared hosting is not Anyone setting up a shop eventually arrives at this question, often because a bank or a corporate customer asked it...
What we do about security, DDoS included, and what stays yours This question deserves names and specifics, not marketing. Below is what runs on our servers, what it actually...
Protecting the WordPress login: three steps in order of effect WordPress's login address is the same on every site in the world: /wp-admin and /wp-login.php. That means any...
The cookie notice and consent: what your site collects without you knowing That bar appearing on nearly every site asking you to accept cookies is neither decoration nor a European fashion....
WhatsApp for business: the risks, and the practices that avoid them WhatsApp has become the sales channel for many businesses in Mozambique, and that brought a risk few weigh up: the...