Site Down & Connection Errors articles
Site Down & Connection Errors 1,017
Your site is down: what to check first
The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it...
Site Down & Connection Errors 280
Error 503 and the rest of the 5xx family: what they are, and where to start
An error starting with 5 carries good news inside it: something answered. The server took the request, tried to...
Site Down & Connection Errors 446
ERR_CONNECTION_CLOSED and ERR_SSL_VERSION_OR_CIPHER_MISMATCH: when the error is not the server’s
Neither of these is an HTTP code. They are messages from the browser itself, and that changes everything: a 500 was...
Site Down & Connection Errors 298
Reading a traceroute and a ping: what the numbers say, and what they do not
When support asks for a traceroute, it is not red tape. It is the only way to see the path between your computer and...
Site Down & Connection Errors 240
Reading the Errors and Raw Access pages in cPanel when a page fails
When a page fails, the server wrote down what happened in two places that cPanel shows you in the Metrics section:...





