WooCommerce works in one currency at a time: the one you chose in the shop settings. Showing prices in another currency, or charging in it, takes an add-on, and brings questions that configuration does not answer alone: what exchange rate, who rounds, and which currencies your payment method accepts. First, the ways to do it; then, what to decide.
The ways to do it
| Way |
How it works |
The price you pay |
| One currency |
Prices and payment are in one currency. The customer's browser or bank converts. |
The simplest and most predictable. The customer sees the amount in their currency or whatever their bank charges. |
| Show another, charge in yours |
A plugin shows converted prices but payment is in the shop currency. |
The customer sees one amount and pays another, sometimes with their bank's conversion. |
| Charge in several currencies |
A plugin stores prices and charges in each currency, if the payment method allows it. |
More set-up, exchange rates and rounding on you, reports in mixed currencies. |
| One shop per country or currency |
Each shop has its own currency, prices, shipping and taxes. |
More maintenance, but each shop is clean. |
What to decide before touching anything
| 1 |
Check what the payment method accepts. If the operator only charges in one currency, the rest is pointless. It is in the documentation of its plugin (connecting a payment method).
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| 2 |
Decide how to get the rate. A fixed one that you set, or an automatic one from a source. A fixed rate protects you from jumps but needs review; an automatic one can change the price in front of the customer.
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| 3 |
Decide the rounding. A converted 19.99 gives ugly numbers. Many shops round to a “round” price in each currency.
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| 4 |
Write what the customer sees. “Prices in USD, charged in USD” or “converted by your bank”. Without it, the customer charged too much will write to you.
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| 5 |
Review shipping and taxes per currency. Each currency may have different shipping: see shipping and taxes.
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Do not change the base currency of a shop that already has orders. Old orders stay in the old currency and the totals stop making sense. If you really must, do it in a new shop and keep the old one as an archive.
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Ask whether you really need it. If the great majority of your sales are in one currency, one currency and a line saying “other currencies, write to us” is enough. More currencies means more upkeep every month. This is not financial advice: for exchange rates and tax duties, talk to your accountant.
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Want to know whether a currency plugin is weighing on the shop, or whether payment fails in one currency? Tell us the address and the test currency.
Open a support ticket
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